1 ICO Data Protection Register

Appdragon is registered on the Information Commissioner’s Office (ICO) Data Protection Register for the UK. Our registration number is ZA096996.

2 Appdragon General Privacy Policy

We aim to keep your information safe and promise not to share it with anyone else without your express permission.The following is a broad description of the way Appdragon processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices Appdragon has provided or contact Appdragon to ask about your personal circumstances.

2.1 Your Privacy

This privacy policy sets out how Appdragon uses and protects any information that you give Appdragon when you use Appdragon’s products, services, applications or web sites (the “Services”). Appdragon is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the Services, then you can be assured that it will only be used in accordance with this privacy statement. Appdragon may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st March 2012.

2.2 Security

We are committed to ensuring that Customer and User information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

2.3 Reasons and Purposes for Processing Information

We process personal information to enable us to provide Services in which we design, test, demonstrate and provide/licence software (in particular mobile apps, web sites, web applications and mobile web site); promote our services; maintain our accounts and records and to manage our staff.

2.4 Type & Classes of Information Processed

We process information relevant to the above reasons and purposes. This may include:

  • Personal details for supporting Customers and Customer Contact
  • Goods and services
  • Information necessary for the development, test and provision of software
  • Health assessment data for use in managing conditions (SmartMed only)
  • Mobile phone numbers and email addresses for recipients of bulk messaging (SmartMessage and SmartMed)
  • Domain names and IP addresses
  • User account details
  • Information necessary for financial processes such as billing (including where appropriate credit card numbers, BACS details etc)
  • Software usage statistics for supporting users of the software and for billing customers.

2.5 Who the Information is Processed About

We process personal information about our clients, employees, suppliers and individuals necessary for software development and the support of our services and solutions.

2.6 Who We Share Information WithWho the Information is Processed About

We sometimes need to share the personal information we process with the individual themself and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons. Where necessary or required, we may share information with:

  • Suppliers, service providers and sub-contractors involved in providing the Services
  • Professional advisers and consultants involved in providing the Services
  • Credit reference agencies
  • Debt collection and tracing agencies
  • Central Government or the Police

2.7 Cookies and Links to Other Websites

This section of our Privacy Policy applies only to customers using our web sites and mobile web sites.

2.7.1 How we use cookies.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

2.7.2 Links to other websites.

Our websites may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

2.8 Controlling Personal Data

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@iappdragon.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Data Protection, Appdragon, Unit 4, 17 Plumbers Row, London, EC1 1EQ. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

2.9 Undertaking Research

Personal information is also processed in order to undertake research. For this reason the information processed may include name, contact details, goods and services. This information is about survey respondents. Where necessary or required this information may be shared with customers and clients, agents, service providers, survey and research organisations.

2.10 Transfers

It may sometimes be necessary to transfer personal information overseas. When this is needed information is only shared within the European Economic Area (EEA). Any transfers made will be in full compliance with all aspects of the data protection act. Copyright in this copy is owned by the Information Commissioner. Data Controllers may take copies of their own register entries. Apart from that no part of it may be copied unless allowed under the Copyright Designs and Patent Act 1988.